About Tanka
Who We Are
Under the banner of PT. Tumbuh Butuh Waktu, Tanka is a company born from a passion for horology. Since its founding in 2021, Tanka has grown rapidly and become an important part of Indonesia's watch enthusiast community. Our mission is to introduce watches to the younger generation in Indonesia and educate the public that watches are not merely accessories, but works of art with remarkable historical value, stories, and mechanisms.
Our Vision
To become a horology reference center in Indonesia that prioritizes education, service, and premium experiences for all watch enthusiasts, from beginners to experienced collectors.
Our Mission
- To enhance public knowledge of the world of watches in Indonesia.
- To provide an educational platform and community for watch enthusiasts in Indonesia.
- To offer a personalized and exclusive watch shopping experience through our services.
Our Business Units
Tanka Medium
Tanka Medium is a digital media outlet focused on all things related to watches. We provide news, reviews, and the latest information from the world of horology. Tanka Medium is active on social media platforms like Instagram, TikTok, and YouTube, and serves as a forum for discussions among watch fans through our community.
Tanka Warehouse
Tanka Warehouse is a watch store that offers a premium shopping experience. We don’t just sell new, pre-owned, and vintage watches but also provide trade-in, consignment, and repair services. Through Tanka Warehouse, we strive to ensure every customer receives the best service, including access to our exclusive programs.
Tanka Community
We believe that watches can connect people who share similar interests. Therefore, Tanka has an active community that unites watch enthusiasts from various backgrounds. This community is active on social media and serves as a space for sharing experiences, tips, and discussions about watches.
Why Choose Tanka?
Credibility
We are known as a fast-growing and trusted company among watch enthusiasts in Indonesia.
Best Service
Through Tanka Warehouse and our website, we offer a shopping experience that meets your needs and provides special benefits to our customers.
Community and Education
Tanka Medium and Tanka Community not only provide information but also create a space for education and discussion around horology.
FAQ (Frequently Asked Questions)
About Tanka
Q: What is Tanka?
A: Tanka is a company in the horology industry, focusing on introducing watches to Indonesia’s younger generation. We have two business units: Tanka Medium (an online media that discusses news and information about watches) and Tanka Warehouse (a watch store offering a premium shopping experience with various benefits). Additionally, there is the active Tanka Community for sharing information, education, and discussions about watches.
Q: What does Tanka Medium offer its audience?
A: Tanka Medium covers and shares news, information, education, and opinions about the world of watches through social media platforms like YouTube, Instagram, and TikTok.
Q: What services does Tanka Warehouse offer?
A: Tanka Warehouse offers new, pre-owned, and vintage watch sales, trade-ins, and consignment services. We also offer VIP benefits, like birthday gifts for our customers.
Q: How can I join the Tanka Community?
A: You can join the Tanka Community through our social media platforms or by registering as a member on our website. Membership provides various benefits and access to exclusive events.
Tanka Website
Q: What services are available on Tanka’s website?
A: The Tanka website serves as a comprehensive hub for watch enthusiasts, where services from Tanka Medium, Tanka Warehouse, and the Tanka Community can all be accessed.
Products and Services
Q: Can I access blogs or articles about watches on the Tanka website?
A: Yes, you can access "The Medium" page on the Tanka website, where you’ll find interesting articles, guides, and the latest news from the horology world.
Q: Can I buy new/pre-owned/vintage watches on the Tanka website?
A: Yes, you can find a curated and verified collection of new, pre-owned, and vintage watches on our site to ensure quality and authenticity.
Q: Can I purchase watch accessories on the Tanka website?
A: Yes, we offer various accessories for your watch, such as straps, pouches, and more.
Q: Does Tanka provide a consignment service for watches?
A: Yes, Tanka offers consignment services. If you wish to sell your watch through us, please contact us for more information on the process and requirements.
Q: Are there special programs for Tanka Community members?
A: Absolutely! We have exclusive programs for Tanka Community members, including special offers, events, and early access to new collections. Be sure to join our community through social media or the platforms we provide.
Q: How can I get the latest updates on products and articles on the Tanka website?
A: You can subscribe to our newsletter. By subscribing, you’ll receive the latest information about products, articles, and upcoming events.
Shopping Guide
Q: How do I shop on the Tanka website?
A: It’s easy! Follow these steps:
- Browse the watch catalog on the catalog page.
- Select the watch you want, then click "Add to Cart."
- When done selecting products, click the cart icon in the top right corner of the page.
- Review your order, then click "Checkout."
- Enter shipping details and select a payment method.
- Confirm your order, and you’ll receive a confirmation email from us.
Shipping
Q: What shipping methods are available?
A: We work with reliable courier services to ensure fast and secure shipping. Available options include:
- JNE (Regular, YES)
- Gosend/Grab Express (for faster in-city delivery)
Q: How long does it take to deliver my order?
A: Delivery times vary by destination and chosen shipping method. Generally:
- In-city (Tangerang): 1-3 business days.
- Between cities: 2-5 business days.
- Outside Java Island: 3-7 business days.
Q: Does Tanka offer international shipping?
A: Currently, we only offer shipping within Indonesia. However, we are exploring international shipping options for the future.
Q: How do I track my order?
A: Once your order is shipped, we’ll send you a tracking number via email. You can check the shipping status on the courier’s website or directly through your account on the Tanka website.
Payment Methods
Q: What payment methods are available?
A: Tanka provides various payment methods for your convenience. Please use the payment method that best suits your needs.
Q: How do I know my order was successful?
A: After you complete payment, we’ll send a confirmation email with your order details. You can also check the order status in your Tanka website account.
Returns
Q: Can I return a watch I purchased?
A: We offer a return policy within a specific time frame, provided the product is in good condition and complete. For more details, see our Terms & Conditions.
Terms & Conditions
Terms and Conditions
Welcome to Tanka’s official website. By accessing and using this site, you agree to the following Terms and Conditions.
Services Provided
Tanka offers services such as watch and accessory sales and a platform for horology information. All services and transactions on this site are conducted in accordance with company policies.
Privacy Policy
We respect your privacy and are committed to protecting your personal data. Information you provide through our website will be used solely for our services, such as shipping, promotions, or administrative purposes. We will not share your personal data with third parties without your consent unless required by law.
Membership Policy
By registering on our website or joining the Tanka Community, you agree to receive periodic emails from us about products, events, or promotions. You can unsubscribe at any time.
Return Policy
You may request a return within 7 days of receiving the product. The product must be in the same condition as received, complete, and undamaged. Refunds are processed after we receive and inspect the product.
Policy Changes
Tanka reserves the right to change these Terms and Conditions at any time. Changes will take effect once published on our website.
Liability Limitation
Tanka is not liable for any damage or loss resulting from the use or inability to access this website. We strive to keep all information on our site accurate and up-to-date, but we cannot guarantee its completeness.